Terms & Conditions

This website, mobile app and service are operated by BBB Sports, Inc., doing business as BBB Sporting Goods, along with its affiliates. The terms "we," "us," and "our" refer to BBB Sporting Goods, BBB Sports, Inc., the BBB Sports trademark, the BBB Sporting Goods trademark, and their affiliates. By accessing and using this website, mobile app, social media platforms, and other products or services (collectively referred to as the “Platform”), you agree to these Terms of Use (“Terms”), which govern your use of the Platform.

Please read these Terms carefully. Your use of the Platform is conditioned upon your acceptance of and compliance with these Terms. If you disagree with any part of the Terms, please do not use the Platform and exit immediately. We reserve the right to update these Terms from time to time. Changes will be effective once posted. Continuing to use the Platform after changes are posted signifies your acceptance of those changes.

These Terms include a binding arbitration clause and a class action waiver in Section 15. This provision affects your rights to resolve disputes with BBB Sporting Goods. Please review it carefully. By maintaining an account, accessing, or using our services (whether or not you create an account), you agree to these Terms and our Privacy Policy, which is incorporated herein. If you disagree with any part of the Terms, you are not permitted to use our services.

Please note that by accessing or using our services, your Personal Data (as defined in the Privacy Policy) and User-Generated Content (defined below) shared with one part of the service may also be shared among all BBB Sporting Goods services.

1. Acceptance of Terms. By accessing or using our Platform, you agree to be bound by these Terms, including any additional terms and conditions referenced herein or available via hyperlink. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors. If you do not agree to these Terms, you must not access or use the Platform.
2. Applicability and Eligibility. To use the Platform, you must be of legal age or have consent from a guardian. Specifically, you must be at least 4 years old. If you are between 4 and 17 years old, you may register for an account or use the Platform only with the consent of your parent(s), guardian, or legal representative. Written proof of such consent must be provided. If BBB Sporting Goods identifies any issues with the provided consent, we may request additional verification or suspend the service immediately. These Terms apply to purchases and use at BBB Sporting Goods-owned retail stores (“Retail Stores”) and digital stores accessible through BBBSportingGoods.com or the BBB Sporting Goods app (“Digital Stores”). By shopping or making purchases, you agree to these Terms.
3. General Conditions. These General Conditions (“Conditions”) form the basis on which BBB Sporting Goods sells its products (the “Goods”) and are an integral part of any Agreement. In these Conditions, BBB Sporting Goods and the counterparty to any Agreement are referred to as “Seller” and “Buyer,” respectively. Seller and Buyer may also be referred to as “Party” and together as “Parties.” An “Agreement” means the relevant Confirmation and these Conditions. An order is binding upon Seller only when a Confirmation is issued by Seller to Buyer. No other general terms and conditions shall apply, supplement, or modify these Conditions unless expressly agreed to by Seller in writing. Any reference by Buyer to other general terms and conditions is explicitly rejected.We reserve the right to refuse service to anyone for any reason at any time. Content you submit may be transferred unencrypted over networks, but credit card information is always encrypted. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. Headings in this agreement are for convenience only and do not affect these Terms.
4. Online or Digital Store. Our store is hosted on Scalesta and developed by CS-Cart, which provides the e-commerce platform for selling our products. By using our site, you agree to comply with our store’s policies and procedures. You must be of legal age in your jurisdiction to use the site or have parental consent. You must not use our products for illegal purposes or transmit harmful code. A breach of these Terms may result in the immediate termination of your access. To complete your purchase at a Digital Store, you must provide your full name, e-mail address, valid delivery address, and payment method to place an online order. You may need to adjust your device settings or set your browser to accept functional cookies and pop-ups in order to be able to use all the functionalities of a Digital Store, which includes designing customized items, adding items to your shopping bag and submitting your order.  When you submit an order, we will send an email acknowledging receipt of your order (“Order Confirmation”).  Our acceptance of your order takes place when the products are shipped to you; we will send a second email confirming that the products have been shipped. If we are unable to supply you with a product, we will inform you of this in writing and will not process the order for that product.
5. Third-Party, Partners and External Tools. Our Platform may include content or services from third parties. We are not responsible for third-party materials or websites and do not endorse or control them. Use third-party tools at your own risk and review their terms and policies. We may link to or partner with third-party sites and services, but we are not responsible for their content or activities. Review their terms and policies before interacting with them. Occasionally, our Platform may contain links to websites not owned, operated, or controlled by BBB Sporting Goods or its affiliates. These links are provided solely for your convenience. If you use these links, you will leave our Platform. We and our affiliates are not responsible for any content, materials, or other information on or accessible from any other website. We do not endorse, guarantee, or make any representations or warranties regarding other websites, their content, or the results obtained from using them. If you choose to access any other websites linked to or from this Platform, you do so at your own risk.
6. User Conduct & User Generated Content: You agree to use the Platform solely for lawful purposes. You are responsible for any User Content you post and grant us a non-exclusive, perpetual, transferable, royalty-free license to use it. We may remove User Content at our discretion and are not responsible for User Content posted by others. All opinions, remarks, comments, artwork, graphics, photographs, links, questions, suggestions, information, videos, and other materials that you or other users post, upload, transmit, display, or otherwise make available through the Platform (“User-Generated Content”) are the sole responsibility of the individual who provided that content. You must not suggest, directly or indirectly, that BBB Sporting Goods endorses your User-Generated Content. BBB Sporting Goods does not control User Generated Content and does not guarantee its accuracy, integrity, or quality. User Generated Content is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. We are not liable for any loss or damage caused by User-Generated Content or your use of or reliance on it. By using the Platform, you acknowledge that you may encounter User-Generated Content that is offensive, indecent, or objectionable. You assume all risks associated with interacting with such content, including potential risks involving underage individuals, people acting under false pretenses, international trade issues, and foreign nationals. By posting or otherwise making available User-Generated Content through the Platform, you affirm that you own all rights to that content, have waived all "moral rights" associated with it, and have the right to allow our use of it as described. You guarantee that your User-Generated Content is accurate, does not violate these Terms, or any agreements or laws, and will not cause harm to any person or entity. You must be at least 13 years old. User-Generated Content remains the intellectual property of the individual user. By posting such content, you grant BBB Sporting Goods a non-exclusive, perpetual, irrevocable, royalty-free, worldwide, fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display it in any form, medium, or technology, whether now known or later developed. We may modify or adapt User-Generated Content to conform to network or media requirements. We may, at our discretion, refer to your name or other identifiers when using User-Generated Content. You warrant that our use will not infringe on any third-party rights. All User-Generated Content is subject to our Privacy Policy. BBB Sporting Goods reserves the right to change, condense, delete, or refuse to post any User-Generated Content at its discretion and does not guarantee the ability to edit or delete such content once posted. We are not obligated to keep User-Generated Content confidential. Unauthorized use of our Platform or computer systems is a violation of these Terms and applicable anti-spam laws. We may take necessary actions to address any violations, including removing related materials and cooperating with law enforcement authorities or court orders to disclose the identity of violators.
7. General Content, Copyrights, DMCA, Intellectual Property, Service Marks, Trade Names & Trademarks.  Except as otherwise indicated on specific sections of the Platform, you are authorized to view, play, print, and download documents, audio, and video from our Platform solely for personal, informational, and noncommercial purposes. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content from the Platform. You are responsible for obtaining permission before reusing any copyrighted material that is available on the Platform, and using such material on any other website or networked computer environment is prohibited. You must comply with all applicable domestic and international laws regarding your use of the Platform. The Platform, its content, and all related rights remain the exclusive property of BBB Sporting Goods or its licensors unless otherwise expressly agreed. You must not remove any copyright, trademark, or other proprietary notices from materials found on this Platform. Except for user-generated content, all content on the Platform—including text, graphics, photographs, images, moving images, sound, and illustrations—is owned by BBB Sporting Goods, its licensors, affiliates, vendors, agents, and/or content providers. The Platform and its content are protected by trade dress, copyright, trademark, and other intellectual property laws. The Platform may only be used for its intended purpose. BBB Sporting Goods trademarks, service marks, and trade names are owned by BBB Sports, Inc. Unauthorized use of the content may violate intellectual property laws. In operating the Platform, we may act as a "services provider" (as defined by DMCA) and offer services as an online provider of materials and links to third-party Platforms. As a result, third-party materials that we do not own or control may be transmitted, stored, accessed, or otherwise made available using the Platform. If you believe any material available via the Platform infringes copyright, you should notify us using the notice procedure for claimed infringement under the DMCA. If you believe your intellectual property or our intellectual property has been infringed, please provide your contact information, a description of the work, the location of the infringement, a statement of authorization, a statement of accuracy, and any other relevant information to: [email protected]. We will respond expeditiously to remove or disable access to the material claimed to be infringing and will follow the procedures specified in the DMCA to resolve the claim between the notifying party and the alleged infringer who provided the Content. All Site design, graphics, text selections, arrangements, and all software are Copyright© BBB Sports, Inc. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify BBB Sporting Goods trademarks in any way, including in advertising or publicity pertaining to distribution of materials on this site, without BBB Sporting Goods' prior written consent. The use of BBB Sporting Goods trademarks on any other Platform or network computer environment is not allowed. This protects you, too. When you see the BBB Sporting Goods marks and BBB Sports marks, you can be sure of our quality and excellent performance. BBB Sporting Goods prohibits the use of BBB Sporting Goods trademarks as a “hot” link on or to any other Platform unless the establishment of such a link is approved in advance.
8. Products Content. All features, specifications, product content, and prices of products and services described or depicted on this Platform are subject to change at any time without notice. Certain weights, measures, and similar descriptions are approximate and provided for convenience purposes only. We make reasonable efforts to accurately display the attributes of our products, including applicable colors; however, the actual color you see may vary depending on your computer system, and we cannot guarantee accurate color representation. The inclusion of any products or services on this Platform at any given time does not imply or warrant their availability at any other time. It is your responsibility to ensure compliance with all applicable local, state, federal, and international laws (including minimum age requirements) regarding the possession, use, and sale of any items purchased from this Platform. By placing an order, you confirm that the products ordered will be used solely for lawful purposes.
9. Health and Safety Warning. Content on this Platform may include images of people playing sports and exercising. Please note that we are not familiar with your individual physical characteristics and health. Before starting any exercise program, you should get a medical checkup. It is crucial to warm up and stretch before engaging in physical activity and to use common sense while exercising. If you experience any pain, weakness, dizziness, exhaustion, or shortness of breath, stop your workout immediately. By participating in physical activity, you assume all inherent risks.
10. Errors, Inaccuracies, and Omissions. We reserve the right to correct any errors or inaccuracies on our site and to update or change information at any time without prior notice. The material on this site is for general information only and should not be solely relied upon for decision-making. We strive to ensure that the information on this Platform is complete, accurate, and current; however, despite our efforts, the information may occasionally be inaccurate, incomplete, or outdated. Except as prohibited by applicable Puerto Rico law, we make no representations regarding the completeness, accuracy, or currency of any information on this Platform. For instance, products listed on this Platform may be unavailable, may have different attributes than described, or may be priced differently than stated. We may also change information about prices and availability without notice. While we typically confirm orders by email, receipt of an email confirmation does not constitute acceptance of an order or confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the quantity of any product or service ordered and/or to refuse service to any customer. Additionally, we may require verification of information before accepting and/or shipping any order.
11. Unauthorized Access & System Integrity. You agree not to use any robot, spider, scraper, or other automated means to access the Platform without our express written permission. Additionally, you agree not to take any action that imposes, or may impose, an unreasonable or disproportionately large load on our infrastructure, as determined solely by us. You must not interfere with the proper functioning of the Platform, any activities conducted on the Platform, or any networks connected to the Platform. Bypassing any measures we use to prevent or restrict access to the Platform, including through hacking, password mining, or other unauthorized means, is prohibited. You must also refrain from probing, scanning, or testing the vulnerability of the Platform or any network connected to the Platform, and you are not allowed to harvest or otherwise collect and store information about other users of the Platform, including email addresses.
12. Account Security. You are entirely responsible for the security and confidentiality of your password and account, as well as for any and all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security of which you become aware. It is your responsibility to take appropriate precautions and implement security measures that best suit your situation and intended use of the Platform.
13. Terms of Sale. BBB Sporting Goods is intended solely for end consumers, and the purchase of products for resale is strictly prohibited unless you have written authorization from the trademark or product owner. "Purchase for resale" refers to buying products with the intention of reselling them to others, including consumers, businesses, or any third party. If BBB Sporting Goods determines that a purchase or order is intended for resale, we reserve the right to, at our sole discretion: (1) suspend any policy providing benefits intended for direct-to-consumer purchases, and (2) take actions to prevent or address such purchases or orders. This may include restricting sales, canceling orders, charging restocking fees, imposing purchase limits, declining refunds or returns, denying access to our stores, or suspending or closing accounts. You may not use this Platform for resale purposes. If we determine that you are purchasing items for resale, we reserve the right to cancel your order, refuse returns and refunds, charge restocking fees, close your account, and take other actions to prevent resale. We may also cease doing business with customers who violate our no-reselling policy. You agree to comply with all applicable laws, rules, and regulations in your use of the Platform. Additionally, you agree not to post, upload, transmit, display, or make available any unlawful, misleading, threatening, harassing, defamatory, libelous, obscene, profane, or invasive content, or any content that could constitute or encourage criminal conduct or civil liability. Such violations may result in civil and criminal penalties. Sending unsolicited email advertisements or using the Platform for such purposes is prohibited.
14. Title Transfer & Risk of Loss. With the exception of products purchased or picked up at BBB Sporting Goods stores, title and risk of loss for products purchased from BBB Sporting Goods pass to you upon our delivery to the carrier. For products purchased online and picked up at BBB Sporting Goods stores or directly purchased at our stores, title and risk of loss will pass to you upon your authorized receipt of those products. Title to the product(s) will not transfer until full payment has been received.
15. Fees. For all charges related to products and services sold on the Platform or Brick and Mortar store, BBB Sporting Goods will bill your credit card or alternative payment method provided by BBB Sporting Goods. Any seasonal surcharges that can be included are non-refundable. If legal action is required to collect outstanding balances, you agree to reimburse BBB Sporting Goods for all expenses incurred in recovering the sums due, including attorneys' fees and other legal costs. Additionally, you are responsible for the costs of all Internet access and telecommunications services necessary to use this Platform.
16. Availability, Pricing & Promotions Policy. The product prices displayed on products, packaging, signage, or otherwise posted within the BBB Sporting Goods store do not include sales tax. Shipping rates are applied per order. Prices are quoted and exclusively payable in US dollars. The prices of the products will be as displayed in the BBB Sporting Goods store. Prices may change from time to time, but changes will not affect any order which we have confirmed in an Order Confirmation. The total price specified in the final checkout screen on our Digital Stores includes estimated tax and shipping costs (if applicable). This price, updated to include actual tax, will be recorded in the Order Confirmation for Digital Store orders, which we recommend you print or download for future reference. For Retail Store purchases, actual tax and shipping costs (if applicable) will appear on your printed receipt, which we recommend you save for future reference. If you pay by credit or with debit card, the total amount for your entire purchase will be reflected on your statement in your local currency. If your local currency is not in US dollars, your bank or credit card issuer will apply an exchange rate and any fees according to terms and regulations applicable to you and the bank/issuer of your credit or debit card. The exchange rate and any fees applied by the bank/issuer are beyond our control. For more details, visit https://www.bbbsportinggoods.com/policy/availability-pricing-promotions-policy/.
17. Backorders, Drop Shipping & Special Orders Policy. A 100% initial deposit of the total purchase price is required when placing an order, excluding handling and shipping costs, which are calculated separately. Orders for backorders, drop shipping, or special orders typically take between 2 to 12 business weeks to fulfill. However, delays due to factors such as supplier issues or unforeseen logistical problems may extend this timeframe. If you wish to cancel a special order, drop shipping, or backorder, BBB Sporting Goods reserves the right to retain the initial deposit to cover administrative costs and potential losses. While we aim to fulfill orders promptly, delays may occur beyond our control. By placing an order, you acknowledge and agree to these terms and conditions. For more details, visit https://www.bbbsportinggoods.com/policy/backorders-drop-shipping-or-special-orders-policy/.
18. Cancellations, Exchange & Return Policy. Customers have 14 calendar days from the date of purchase to request cancellations, exchanges, or returns, which will be processed as store credit only; refunds to the original payment method are not available. Merchandise must be returned in its original packaging, in perfect condition, and with the label intact. Custom orders, work orders, layaways, and backorders are not eligible for cancellations, exchanges, or returns. A 20% restocking fee applies to all returns, and handling and shipping costs are non-refundable. Returns will not be accepted beyond the specified period or without a receipt. Items ineligible for exchanges or returns include properly dispatched items, electronics, used items, wooden bats, mouthguards, cups, catcher gear, underwear, and jockstraps. Store credit will be issued only if the return adheres to our policy and must be used within 30 calendar days. If external factors such as supply chain disruptions, strikes, or natural disasters affect delivery, we will inform you and extend the fulfillment time until the issue is resolved. If delivery is delayed, a new date will be arranged once the situation is resolved. Neither BBB Sporting Goods nor you will be liable for damages or delays caused by circumstances beyond reasonable control, including but not limited to: fire, lightning, explosions, power surges, water damage, acts of God, war, civil unrest, or government actions. We also reserve the right to reject or cancel orders due to availability issues, incorrect information, suspected fraud, resale intentions, or other reasons at our discretion. For more details, visit https://www.bbbsportinggoods.com/policy/payment-and-shipping-policy/.
19. Custom Orders Policy. A 50% initial deposit of the total purchase price is required for all custom orders. Clients must provide digital art (cost not included) and obtain written authorization from the licensee if including a registered trademark logo; otherwise, the trademark will not be produced. The client must confirm, review, and approve all details, including lists, designs, colors, and sizes, as no modifications, changes, or returns will be allowed once the order is confirmed. Orders will not be processed or delivered without the necessary digital art, designs, and details provided by the customer. The customer releases BBB Sporting Goods from any responsibility for errors in size, design, SKU, colors, or delivery delays (typically 6 to 8 weeks) and agrees that the order will be executed as documented. For urgent custom orders (normally 4-6 weeks), an additional charge of $350 plus 20% of the total order will apply. The customer is responsible for verifying the custom order upon delivery, as claims cannot be made after leaving the store. BBB Sporting Goods is not liable for issues arising after merchandise has been removed from our stores. Custom orders are non-refundable and are produced specifically for the customer. All personalized items will bear the BBB Sports brand unless the customer requests otherwise, incurring an additional cost of $1.99 per unit. The estimated delivery date may vary, and the customer agrees to accept potential delays due to factors beyond our control. By processing the order, the customer acknowledges and accepts this policy. In case of order cancellation, BBB Sporting Goods will retain the initial deposit and any additional payments as a production fee. For more details, visit https://www.bbbsportinggoods.com/policy/custom-orders-policy/
20. Payment & Shipping Policy. We accept several payment methods at checkout at BBB Sporting Goods stores. A list of acceptable payment methods for Digital Stores is available on our website, while acceptable payments in Retail Stores are described at the register. Redemption or use of BBB Sporting Goods gift certificate should be directly in our digital store only. Please do not attempt to pay using any unlisted payment methods at BBB Sporting Goods stores, as we will not be liable for any loss or damage resulting from such actions. Once your order ships, we will deduct the pre-authorized amount from your account. Orders will be shipped to the address designated by the purchaser, provided it complies with the shipping restrictions on this Platform. All purchases are made under a shipment contract, so the risk of loss and title pass to you upon delivery of the items to the carrier. We do not ship on certain public holidays; please refer to our Digital Stores for specific dates, delivery times, and methods. We fulfill orders only to valid delivery addresses within the United States and its territories. While we strive to deliver all items from a single order in one shipment, products may occasionally be delivered in split shipments. If we do split your order, we will notify you by email using the address provided at the time of order, and no additional delivery costs will be charged. Upon delivery, inspect the packaging and products for damage. If you notice any damage, do not accept the shipment and contact BBB Sporting Goods consumer services for assistance. For more details, visit https://www.bbbsportinggoods.com/policy/payment-and-shipping-policy/.
21. Layaway Policy. A 50% initial deposit of the total purchase price is required to initiate the layaway process, which must be done in-store as online layaway is not available. Clients have 30 calendar days from the initiation date to pay the remaining balance. If the balance is not paid within this period, the layaway account will be canceled, and the initial deposit, along with any other payments made, will not be refunded. The initial deposit and any additional payments will be retained as a restocking fee for items not paid in full or canceled. The 30-day period starts on the date the layaway is initiated. Clients must communicate any issues or concerns regarding payment within this timeframe. Once the full balance is paid within the stipulated timeframe, the item will be released to the client. For more details, visit https://www.bbbsportinggoods.com/policy/lay-away-policy/.
22. Privacy Policy. Your personal information is governed by our Privacy Policy, which describes how we collect and use it. For more details, visit https://www.bbbsportinggoods.com/policy/privacy-policy/.
23. Quote Policy. At BBB Sporting Goods, quotations are valid for thirty (30) days from the date requested unless otherwise stated in writing or upon receipt of a purchase order. It is the responsibility of the sales team or designated representatives to communicate this expiration policy clearly to customers or potential clients. If a customer wishes to proceed with a quotation after it has expired, they must request a renewal or extension, which is subject to approval and may include updated terms and conditions. BBB Sporting Goods will maintain records of all expired quotations and any renewals or extensions for internal reference and audit purposes. This policy will be reviewed periodically and amended as necessary to reflect changes in business practices or regulatory requirements. By requesting a quotation, customers acknowledge and agree to the expiration policy as outlined. For more details, visit https://www.bbbsportinggoods.com/policy/quote-policy/.
24. Warranty Policy. BBB Sporting Goods provides access to BBB Sporting Goods stores "as is" and "as available," without any representation or warranty of any kind, whether express, implied, or statutory, including, but not limited to, warranties of merchantability, fitness for a particular purpose, title, or non-infringement on all uses and/or purchases. To the fullest extent permissible by applicable law, all such representations and warranties are hereby expressly disclaimed. Without limiting the foregoing, (1) BBB Sporting Goods disclaims any and all warranties, express or implied, for any product. BBB Sporting Goods further disclaims any warranties express or implied as to the accuracy or completeness of each product, including, without limitation, pricing, quantity, and sizing; (2) BBB Sporting Goods does not represent or warrant that the information posted at BBB Sporting Goods stores is accurate, complete, or current, or that digital stores will operate without interruption, error, or defects, bugs, viruses, or other harmful components; and (3) the foregoing disclaimer of warranty is enforceable to the fullest extent permissible by applicable law and does not apply to any product or manufacturer warranty expressly offered by BBB Sporting Goods and/or any third-party manufacturer of merchandise. For more details, visit https://www.bbbsportinggoods.com/policy/warranty-policy/.
25. Disclaimer. We are not liable for any injuries or damage resulting from the use of the Platform. The Platform is provided "as is," and we disclaim all warranties except as required by law. To the extent permitted by applicable Puerto Rico law, the information, materials, and services on or through this Platform are provided without any warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Neither BBB Sporting Goods nor its affiliates (i) warrant the accuracy or completeness of the information, materials, or services provided on or through the Platform or (ii) commit to updating such information, materials, or services. Furthermore, BBB Sporting Goods and its affiliates do not guarantee that the Platform's functions will be uninterrupted, error-free, that defects will be corrected, or that the server hosting the content is free of viruses or harmful components. To the extent permitted by Puerto Rico law, we disclaim all express or implied warranties concerning the products and services listed or purchased through this Platform. This includes, but is not limited to, warranties related to product defects, normal wear and tear, misuse, abuse, modifications, improper selection, non-compliance with codes, or misappropriation. We make no warranties to individuals defined as "consumers" under the Magnuson-Moss Warranty Act.
26. Limitation of Liability. These terms and conditions constitute the complete agreement concerning any claims related to your shopping, orders, purchases, returns, access, or use of BBB Sporting Goods stores. To the fullest extent permitted by law, the maximum liability of either party for claims arising from this agreement, whether based on contract, warranty, tort, strict liability, statute, or otherwise, is limited to the amount paid to BBB Sporting Goods for the products purchased in the relevant transaction. BBB Sporting Goods and its affiliates shall not be liable for any direct, special, incidental, indirect, or consequential damages, including but not limited to lost profits or data, arising from your access to or use of a BBB Sporting Goods store, or the performance of products purchased, or user conduct, even if BBB Sporting Goods has been advised of the possibility of such damages. You assume full responsibility for your use and access to BBB Sporting Goods stores. Your sole remedy for any alleged damage is to cease using the store. If any part of this limitation is found to be unenforceable, BBB Sporting Goods’ liability will be limited to the maximum extent allowed by law. Your use of the Platform is at your own risk, and BBB Sporting Goods provides it "as is," with no additional warranties except as required by Puerto Rico law. Neither BBB Sporting Goods nor its employees, officers, directors, agents, or other involved parties are liable for any damages resulting from your use or inability to use the Platform, except in cases of gross negligence, recklessness, or intentional misconduct, or violations of consumer protection statutes. To the extent permitted by law, BBB Sporting Goods and its affiliates will not be liable for any indirect, special, punitive, incidental, or consequential damages, including lost profits or data, arising from the use or inability to use the Platform or linked platforms. For Puerto Rico residents, the limitations on damages do not apply to statutory damages, punitive damages, loss of data, or property damage. If you encounter issues with the Platform or its content, your only remedy is to stop using it. For problems with products or services purchased, your remedy is limited to the manufacturer's or supplier's warranty or the posted return and refund policies. Except as prohibited by law, BBB Sporting Goods' total liability will not exceed fifty dollars ($50.00).
27. Indemnification. You agree to indemnify and hold harmless BBB Sporting Goods and its affiliates from any claims, losses, liabilities, expenses, or damages arising from your use of the Platform. Except as prohibited by law, you also agree to defend BBB Sporting Goods and its affiliates against any claims related to violations of these Terms by you or your authorized users. This includes any costs, including reasonable attorneys' fees, arising from your use of the Platform, the Internet, or any purchases, as well as any messages or information transmitted by you or your authorized users and any infringement of laws or third-party rights. You agree to indemnify and hold harmless BBB Sporting Goods and its affiliates from any claims, losses, liabilities, expenses, or damages related to your conduct or any violation of these Terms or third-party rights.
28. Governing Law and Disputes. These Terms of Service and any agreements through which we provide services are governed by and construed in accordance with the laws of Puerto Rico. All disputes between you and BBB Sporting Goods will be resolved under Puerto Rican law. Disputes, including those related to purchases, must be resolved individually and exclusively in state or federal courts in Puerto Rico. You waive any defenses of “lack of personal jurisdiction” or “inconvenient forum” regarding these courts. Claims must be filed within one year of arising, unless a longer period is required by law. BBB Sporting Goods may assign its rights and obligations under these Terms without notice, except where required by law. You may transfer your rights or obligations only with written consent. Failure to enforce any provision does not waive future enforcement. If any provision is found invalid or unenforceable, the remaining provisions remain in force. In disputes with other users, you release BBB Sporting Goods and its affiliates from all claims related to such disputes. "Platform Disputes" include: (a) any claim against BBB Sporting Goods in connection with the Site, (b) any claim BBB Sporting Goods may have against you, and (c) any action to enforce or object to these Terms. All other disputes are "Non-Platform Disputes," including those related to purchases or advertisements on the Site. Platform Disputes must be resolved through individual arbitration, not court. By continuing to use the Site, you accept these Terms and Conditions, including the arbitration agreement. Arbitration will be conducted under the Federal Arbitration Act (FAA), 9 U.S.C.A. §§ 1–16. You and BBB Sporting Goods waive the right to other resolution processes and jury trials for Platform Disputes. Arbitration will be held in Puerto Rico before an arbitrator. The arbitrator's decision may be entered in any court with jurisdiction. This clause does not preclude seeking provisional remedies from a court. If Puerto Rican arbitrator is unable to provide arbitration, a court of competent jurisdiction will select an arbitrator from a list provided by the parties. If a legal action includes both Platform and Non-Platform Disputes, Non-Platform Disputes will be stayed until Platform Disputes are fully arbitrated. After arbitration, Non-Platform Disputes will be considered by a court of competent jurisdiction. You agree not to file or participate in a class action or class arbitration against BBB Sporting Goods or its affiliates in any Platform Dispute.
29. Termination and Changes to Terms. We may modify or terminate any Platform, program, or service at any time. We may also suspend or delete your account without liability. These Terms remain in effect even after termination. We reserve the right to update these Terms, and continued use signifies acceptance of changes. You or we may suspend or terminate your account or your use of this Platform at any time, for any reason, or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination. We may also block your access to our Platform if (a) you breach these Terms; (b) we are unable to verify or authenticate any information you provide to us; or (c) we believe that your actions may cause financial loss or legal liability for you, our users or us.
30. Severability. If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such a determination shall not affect the validity and enforceability of the remaining provisions.
31. Entire Agreement. These Terms constitute the entire agreement between you and BBB Sporting Goods and supersede any prior understandings or agreements, whether written or oral. All offers by BBB Sporting Goods are invitations to negotiate and do not obligate us to conclude a contract. An Agreement is only valid after your complete consumer registration, and we confirm receipt of your order or commence its fulfillment. We may accept or reject orders at our sole discretion and require written consent for cancellations, which may include conditions. We reserve the right to adjust the Goods to improve them or comply with regulations. Images and specifications provided are for illustrative purposes only, and we may charge separately for packaging. Any legal obligations to take back Goods or packaging will be borne by the Buyer, and Agreements are made with the assumption of the Buyer’s creditworthiness.
32. Contact Information. If you do not understand any of the foregoing Terms & Conditions of Use or if you have any questions or comments about the our store policies, please send them to us at [email protected] or call us at 787-406-2295.

Last Updated. September 5, 2024